Shipping Details

THE UNITED KINGDOM SHIPPING

We offer free delivery across the UK on orders of any amount. Delivery usually takes 2-3 business days. Tracking is available for orders over £14 in the UK and over £30 for international orders.

Orders are shipped everyday from Monday – Friday. We transfer orders for delivery within 1 business day from the date of payment for the order.

Our main shipping partner is Royal Mail. At your request, we will send the order to another delivery operator.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking. We do not require signatures upon delivery and we are not responsible for any lost or stolen parcels.

If you have any questions about your order, please contact info@chaga.uk with your Order Number and we will be happy to help. We aim to respond to all enquiries within 1 working day, although from time to time, it may take us a little longer.

INTERNATIONAL SHIPPING

For international orders, shipping is calculated based on the weight of the order and the destination country. You will see the full shipping amount after you add items to your cart and provide your shipping address. It will be added to the cost of the order and you will be able to pay for the order and delivery at the final step. We’ll send you an email as soon as your order is on its way. 

All relevant customs or import duties are the sole responsibility of the customer.

You can expect international orders to arrive within 5-10 business days. However occasionally international orders can get held up either in customs or due to courier delays (especially since Brexit) and so we ask that you wait up to a maximum of 30 days for your order to arrive.

International shipping available: